Refund Policy
Last updated: 1 October 2026
1. Free trial
Every new account starts with a 7-day free trial from the moment it is created. No card is needed, so nothing is charged and nothing renews automatically when the trial ends.
2. Money back on your first payment
If you ask within 14 days of your first subscription payment, we refund that payment in full — no questions asked. This also covers your legal right of withdrawal as a consumer in the EU.
3. Lifetime
Lifetime is a single payment, so it is covered by section 2: ask within 14 days of paying and you get all of it back. After that it is not refundable, because it has no renewals to cancel.
4. Renewals
Later monthly payments are not refunded, and we do not refund part of a month. You can cancel at any time before your next renewal date, and you will not be charged again; you keep access until the end of the period you have already paid for.
5. When we always refund
- You were charged by mistake, or charged twice.
- You were charged after you had cancelled.
- The Service did not work for a significant part of your paid period and we could not fix it.
- We close your account without a good reason, or shut the Service down — you get the unused part of the period back.
6. How to ask for a refund
Email 74wille@gmail.com from the address linked to your account, or reply to your payment receipt. Tell us roughly when you were charged. Refunds are paid by Whop, our payment provider, to the card or account you paid with — usually within 5–10 business days, depending on your bank.
7. How to cancel
Sign in on willes-journal.web.app and choose Manage billing, or use the link in your payment receipt. If anything gets in the way, email us and we will cancel it for you.
8. Your legal rights
This policy adds to your rights under consumer law; it does not replace or reduce them.